Frequently Asked Questions
Everything you need to know about your Savotta shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your materials sustainably sourced?
Yes, Savotta is committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards.
Can I track my shipment in real-time?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your door.